TOP 5 Tools for Delivery Service Management 2022

An increasing number of systems and applications in the market are assisting distributors, warehouses, retailers and other companies in optimising the daily delivery of products to the end consumer. Using cloud technology provides access to real-time analytics and other crucial information to interact with all team members, partners and customers around the world. So, what is the best software solution on the market today? We've found 5 excellent delivery service tools for you for 2022.

1. Shifton

Want to manage your courier business online with cloud-based software? The main advantage of Shifton's automated service is its ability to completely automate your company's key work processes. This software is ideal for managing a delivery service because it lets you forget about manually scheduling and timekeeping your dispatchers and couriers. Shifton is an excellent, intuitive and easy-to-manage delivery task management tool with many useful modules. Multiple shift templates allow you to create the most suitable work schedule for your staff. Additionally, you can create new projects in one click and add the required number of employees to the shift. Moreover, using a simple mobile app, couriers can easily process and analyse their orders, as well as independently exchange shifts. Shifton's cloud-based solution includes many useful utilities for the delivery service, such as a real-time web dashboard for dispatchers, staff location tracking, and automatic SMS notifications.

2. Deliforce

Deliforce's cloud-based tracking and delivery management solution is used by organisations of all sizes in industries such as manufacturing, retail, and pharmacy. This software allows users to assign deadline-driven tasks to couriers. Deliforce provides delivery managers with a handy dashboard to view statistics on completed, deferred and current tasks. They also have access to a route optimisation feature and staff reports. Couriers are notified about new tasks along with the customer's contact data and have the option to collect proof of delivery, such as customers' photos or their electronic signatures. Delivery notifications are all sent to the customer via phone call or SMS. The client also has the ability to track the location of the courier in real-time.

3. RoadWarrior Flex

Great software for anyone looking to save time on the road. RoadWarrior Flex is an intuitive tool for planning optimal routes. This service is successfully used by dispatchers to create, optimise, and share routes with drivers. Dispatchers can track progress and update routes whenever necessary. All drivers are free to download the RoadWarrior app on Android and iOS smartphones and log in using their Flex credentials.

4. Zippykind

Zippykind software has long been a favourite among American couriers, customers and delivery service owners. Drivers appreciate being able to use the Android and Apple mobile app for immediate delivery messages to customers and dispatchers. Dispatchers can track a driver's location at every stage of a delivery. Additionally, Zippykind offers many other useful features and a free demo.

5. Express Pak

This is a comprehensive computer system that includes order assignment software, a courier rating scale, billing modules, order costing, and staff timekeeping. Express Pak's offerings include logistics and shipping management software, customer delivery management, and a 3PL aggregator. All of these solutions have been highly praised by customers.   All delivery services need software to help track couriers' actions in real-time and enable dispatchers to see where drivers are going and whether they're on known routes. Choosing the right delivery service management software will resolve all your issues with dispatchers, couriers, drivers, and delivery service fulfilment.