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Improving Call Centre Efficiency: New Ways to Boost Employee Productivity Improving Call Centre Efficiency: New Ways to Boost Employee Productivity Most call centre managers use standard methods in order to motivate employees and achieve their goals (for example, bonuses, allowances,... Woman Daria Olieshko 26 Jul 2022
Best cloud-based services for call centres in 2021-2022 Best cloud-based services for call centres in 2021-2022 When choosing call centre software, you can improve your customer service by leveraging cloud-based software. We bring to your attention... Woman Daria Olieshko 26 Jul 2022
Telemarketing and call centre reporting Telemarketing and call centre reporting Forecasts and reports obtained using the Shifton cloud service allow additional optimisation of the call centre with an unlimited number... Woman Daria Olieshko 26 Jul 2022
Discover Why Shifton is the Ultimate Call Center Scheduling Software Discover Why Shifton is the Ultimate Call Center Scheduling Software When choosing a call centre programme, it is important to consider 7 factors that guarantee business profitability. Today you will... Woman Daria Olieshko 26 Jul 2022
Best Project Management Tools 2021 Best Project Management Tools 2021 One of the most important tasks of the head of any company is to develop the company's brand, increase productivity... Woman Daria Olieshko 26 Jul 2022
Best Choice of Scheduling App of 2021-2022 Best Choice of Scheduling App of 2021-2022 We know that Shifton online app is an excellent alternative to all popular alternatives. Let's compare Shifton features with WhenIWork... Woman Daria Olieshko 26 Jul 2022
Efficiently Schedule Staff: 16 Steps to Boost Productivity and Efficiency Efficiently Schedule Staff: 16 Steps to Boost Productivity and Efficiency Digital tools continue to change the way companies manage talent as more solutions emerge to help HR professionals and business... Woman Daria Olieshko 26 Jul 2022
What makes Shifton online service unique What makes Shifton online service unique Shifton is a state-of-the-art online tool for planning the work of employees in a company. Shifton offers access to a... Woman Daria Olieshko 26 Jul 2022
How Shifton can improve bank operations How Shifton can improve bank operations On the advantages of the Shifton online app for the work of a bank. Woman Daria Olieshko 26 Jul 2022
How Shifton is useful for restaurant operations How Shifton is useful for restaurant operations On the advantages of the Shifton online app for the work of a restaurant. Woman Daria Olieshko 26 Jul 2022
How Shifton helps optimise call centre operations How Shifton helps optimise call centre operations What are the advantages of using the Shifton online service in the workflow of a call centre. Woman Daria Olieshko 26 Jul 2022
A customer interview. DialogMarket Call Centre A customer interview. DialogMarket Call Centre An interview with one of our customers - Alyona Peshekhonova, the executive manager of DialogMarket call centre, who's been using... Woman Daria Olieshko 26 Jul 2022
A customer interview. Coffee Molly Cafés A customer interview. Coffee Molly Cafés An interview with one of our customers - the owner of a café chain, who has been using Shifton online... Woman Daria Olieshko 26 Jul 2022
Company owners can now dismiss employees Company owners can now dismiss employees Developers of the Shifton service have added a feature that allows company employees to be dismissed. This can be done... Woman Daria Olieshko 26 Jul 2022
Complications related to creating shift work schedules Complications related to creating shift work schedules At first, it seems that there is nothing easier than making an employee work schedule. All you have to do... Woman Daria Olieshko 26 Jul 2022
Workforce Demand Forecasting: How to Predict and Optimise Staffing Needs Workforce Demand Forecasting: How to Predict and Optimise Staffing Needs We often encounter the concept of planning in our daily lives. Once a year, we meticulously and thoroughly plan our... Woman Daria Olieshko 26 Jul 2022
Main leadership skills for top managers. Continuation Main leadership skills for top managers. Continuation In the previous part of this article, we’ve talked about only a portion of leadership skills any good top manager... Woman Daria Olieshko 26 Jul 2022