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Blog
Blog
5 - 7 min read
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Call Centre Monitoring Solutions: Enhance Customer Service & Satisfaction
Discover how call centre monitoring elevates service quality. Explore tools and strategies for better customer interactions. Start optimising today!
Daria Olieshko
8 Jun 2025
4 - 6 min read
0 Views
Top Call Centre Software: Compare the Best Solutions for 2025
Discover the best call centre software for your business needs! Explore top tools, AI features, and find the perfect provider....
Daria Olieshko
7 Jun 2025
4 - 6 min read
0 Views
CRM Call Centre Systems: Enhance Customer Experience & Efficiency
Discover how CRM call centre systems transform service efficiency and customer satisfaction. Dive into our guide to enhance your call...
Daria Olieshko
6 Jun 2025
3 - 5 min read
0 Views
App Security Best Practices: Keeping Your Data Safe
Concerned about app security? Explore our guide on best practices to safeguard your data from threats. Read now to secure...
Daria Olieshko
6 Jun 2025
4 - 6 min read
0 Views
Call Centre Outsourcing Services: Benefits, Costs, and Selection Guide
Discover how outsourcing call centres boosts business growth. Uncover benefits, costs, and tips for selecting the best service. Read more...
Daria Olieshko
6 Jun 2025
11 - 13 min read
0 Views
Legal Call Centre Solutions: Boost Communication & Client Satisfaction
Unlock the power of legal call centres for your firm. Discover efficient solutions, boost client satisfaction, and improve operations. Read...
Daria Olieshko
6 Jun 2025
9 - 11 min read
0 Views
Outsource Your Insurance Call Centre: Elevate Service & Reduce Costs
Unlock the potential of insurance call centres. Discover how outsourcing can boost service quality and cut costs. Order our solutions...
Daria Olieshko
5 Jun 2025
4 - 6 min read
0 Views
Shifton: Global Workforce Management with Language Support
Shifton proudly supports full localisation across 52 languages, extending far beyond just simple interface translation. Every element of the platform—the...
Daria Olieshko
31 May 2025
17 - 19 min read
0 Views
What Are Alternative Work Schedules in the UK
The traditional 9-to-5 schedule is increasingly being reconsidered in favour of more flexible arrangements known as alternative work schedules. As...
Daria Olieshko
27 Mar 2025
15 - 17 min read
0 Views
Top 10 UK Free Field Service Management Software for 2023
Transform your mobile operations with free FSM software, enhancing efficiency and customer satisfaction. Explore top options, key features, and find...
Daria Olieshko
12 Feb 2025
3 - 5 min read
7 Views
Efficiency Boost: Shifton Revamped Dialog Market Call Centre Scheduling
Dialog Market improved efficiency by using Shifton to automate scheduling, reducing no-shows and scheduling time while boosting staff satisfaction and...
Daria Olieshko
11 Feb 2025
4 - 6 min read
6 Views
Boosting Hospital Efficiency with Shifton in Ukraine
The Kropyvnytskyi Regional Oncology Centre overhauled staff management with Shifton, improving scheduling and payroll, enhancing transparency, and ensuring balanced work...
Daria Olieshko
11 Feb 2025
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