If your top manager quits tomorrow, who runs the show on Monday? That’s the question a good plan answers. Simply put, succession planning is a way to prepare people to take over key jobs without panic or lost time. You map the critical roles, train the right backups, and keep the lights on when change hits. When you see the word Succession below, think “continuity without chaos.”
Succession template: steps, owners, timelines
A plan is not a binder that gathers dust. It’s a short, living document that names who could step in for each crucial role, what skills they still need, and how you’ll close those gaps. The goal is simple: when someone leaves, gets promoted, or takes leave, the business keeps running smoothly. A clear process also calms the team, because people know there is a path forward. Treat Succession like routine maintenance for your leadership, not a one-time project.
Why Succession matters across Canada
Leadership changes are normal. Babies are born, careers move, health issues pop up, and owners retire. Without a plan, you stall projects, overwork the remaining people, and risk angry customers. With a plan, you save time and money, protect morale, and keep service steady. You also show rising talent that hard work leads to growth, which makes them stay. In short, Succession turns surprises into planned handovers.
Here are the most practical gains:
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Business continuity. When change happens, operations keep going with minimal disruption.
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Clarity and fairness. People know the skills and results required to move up.
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Faster onboarding. Backups already practice key tasks before a crisis arrives.
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Knowledge capture. You document how work is really done, not just who does it. Good succession creates a single source of truth for “how we run this place.”
The 5-step playbook
You don’t need a consultant to start. Keep it light and repeatable. Here is a simple, five-step routine that works for small firms and large companies:
1) List the roles that cannot fail
Pick the handful of jobs that would hurt most if left open for 30–90 days. Think: CEO, finance lead, operations manager, plant supervisor, account manager on your biggest client, head of IT, or shift scheduler. For each role, write one sentence on why it matters and the worst thing that happens if it goes unfilled. Label the document “Role Map – Succession” so everyone knows what it’s for.
2) Write the “job at a glance”
For each critical role, write a one-page snapshot:
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Mission (why the job exists)
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Top 5 responsibilities
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Decisions this role owns (and which ones it doesn’t)
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Key metrics (what “good” looks like)
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Required skills, tools, and certifications
This page is your yardstick for picking and training backups. Save it in a shared folder named Succession so access is never a blocker.
3) Choose 1–3 backups per role
Look for people with 60–70% of the needed skills and the right behaviour: dependable, curious, calm under pressure. Don’t pick only the loudest voice. Consider shift leads, senior specialists, and high-potential juniors. Tell them plainly: “You’re a named backup for this job. Here’s what that means and how we’ll train you.” Add their names to your Succession list and review it each quarter.
4) Close the gaps with a mini-development plan
For each backup, write a 90-day plan with clear actions:
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Shadow the role for two weekly blocks
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Run the Monday meeting for the next month
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Present the quarterly numbers with coaching
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Complete a course or certification
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Rotate into a two-week assignment that builds a missing skill
Keep it real. If time is tight, trade tasks so learning time is protected. Treat each plan as a short Succession sprint: small goals, quick feedback, repeat.
5) Test the plan and update it
Fire-drill the handover once per quarter. Let the backup run the job for a day or a week while the current lead observes and gives feedback. After each drill, update the document. Review the whole plan every six months or after any major change. Consistent Succession drills keep surprises small. A working succession system is tested, not just written.
Roles, skills, and risk levels
Not all roles are equal. Use a simple grid to set priorities:
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High impact, high rarity. Senior finance, plant manager, key engineer. These need the most attention and at least two prepared backups.
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High impact, common skills. Operations lead, shift scheduler, customer support manager. Cross-train widely so vacation coverage is easy.
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Lower impact, rare skills. Niche analyst or specialist. Keep a how-to guide and an external freelancer on call.
For each role, score three risks from 1 (low) to 5 (high):
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Likelihood of vacancy in the next 12 months
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Time to fill from the outside
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Business damage if left open
Focus first where the total is highest. Use the risk view to pace Succession work: red roles now; yellow next; green on watch.
The manager’s checklist
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Write the one-page snapshot for each critical role.
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Name backups and set quarterly learning goals.
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Run a practice handover each quarter and debrief.
Keep notes in a shared drive or HR system so they don’t vanish when laptops do.
Free templates you can copy
You can paste the structures below into Google Docs or Word. Keep each to one page. Short wins. Each template is designed to plug straight into your Succession rhythm.
Template 1: Job Snapshot (one page)
Role:
Reports to:
Mission (1 sentence):
Top responsibilities (5 bullets):
Decisions owned / not owned:
Key metrics (3–5):
Required skills & certifications:
Cross-training plan (2–3 bullets):
How to do the big task (link or checklist):
Template 2: Backup Plan (per person)
Role covered:
Primary backup:
Secondary backup:
Readiness today (Green/Yellow/Red):
Skill gaps:
90-day actions:
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Shadowing:
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Practice tasks:
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Course/cert:
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Stretch assignment:
Next review date:
Template 3: Handover Day Checklist
Before: access granted, files and calendar shared.
During: backup leads stand-up, approves one request, runs one report.
After: debrief, log issues, update docs, schedule next drill.
Real-world examples you can adapt
Example A: Operations lead in a multi-site company
The company runs three locations with staggered shifts. The operations lead keeps schedules tight and resolves bottlenecks. The backup is a senior shift supervisor who already knows the floor. Their 90-day plan: learn the weekly staffing model, run the Tuesday stand-up, close the month’s inventory cycle with finance, and present the on-time-delivery score to leadership. This is everyday Succession at work.
Example B: Finance controller in a growing firm
Cash flow is king. The controller manages payables, collections, and monthly close. Two backups are named: a senior accountant and the FP&A analyst. They rotate monthly: one leads the close checklist; the other prepares the cash forecast and meets the bank. Both practice vendor negotiations on low-risk contracts. That routine powers steady Succession for a sensitive role.
The people side: talk clearly, be fair
Tell employees how you choose backups. Use simple criteria: performance, potential, values, and availability. Invite people to raise their hands. Before naming someone, ask their manager and check workload. Being a backup is a development opportunity, not unpaid overtime. Protect learning time and recognize the extra effort in reviews and pay. Publish your Succession rules so the process feels fair.
Make room for diverse talent. Rotate projects so different voices get real shots to lead. Pair backups with mentors who give honest feedback, not just praise. Hold leaders accountable for coaching, not hoarding tasks. Strong Succession depends on steady, inclusive coaching.
Training that actually sticks
Real learning happens on the job. Mix these methods:
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Shadowing with a purpose. The backup notes decisions, not just tasks.
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Guided practice. They run a real meeting with a coach present.
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Job rotation. Two-week tours show how the system fits together.
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After-action reviews. Short notes on what worked and what to change.
Write a brief learning log and file it under succession so progress is visible.
Budget and time: what to expect
You can start with almost no cost: a few hours for managers to write snapshots, one shared folder, and quarterly drills. The main cost is time. To make space, stop lower-value meetings and use short checklists instead of long reports. Budget a small monthly block labelled Succession to keep the habit alive.
The one-page Succession template
Copy this into a document and fill it in for each critical role:
Role name
Why it matters (1–2 lines)
Who are the backups (primary/secondary)
Readiness today (G/Y/R) and top two gaps
30-90-day actions to close gaps
Next drill date and owner
Where the how-to lives (link)
Keep it on one page. If it needs more, your plan is too complicated.
How to roll this out in 30 days
Week 1: Pick roles, write job snapshots, and set a review date.
Week 2: Choose backups, agree on development plans, and book training time.
Week 3: Run the first small handover test for one role. Fix access issues.
Week 4: Review lessons, adjust plans, and brief the whole team on what happens next.
After that, keep the rhythm: one drill every quarter, a full review every six months. Mark each review as Succession in calendars so nobody misses it. Treat weekly check-ins as micro Succession reviews so small issues never pile up.
Metrics that prove it works
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% of critical roles with named backups
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Time to hand over a role
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Internal fill rate for critical roles
Share the metrics in one slide at monthly leadership meetings.
FAQ
Is this only for big companies?
No. Small teams may gain the most because one person often wears many hats.
What if I don’t have obvious backups?
Break the job into parts. Train two people on different pieces, and keep one checklist that stitches the pieces together.
Won’t people fight over promotions?
Clarity helps. Name the skills and results the job needs. Show the path and apply it consistently. Your Succession rules should be public and simple.
How do I start if time is tight?
Begin with one role, one backup, and one drill. That tiny loop creates proof, which makes the next Succession step easier.
Final word
Change is certain. Chaos is optional. With a short, honest plan and steady practice, you can handle movement at the top—and in every critical seat—without drama. Start small, keep it visible, and improve it every quarter. The payoff is a stronger, calmer company that keeps its promises to customers and employees, no matter who’s out. Good Succession is simply disciplined preparation.