Digital tools continue to change the way companies manage talent as more solutions come out to help HR professionals and business owners manage manpower more efficiently. There are many software that can perform automated tools to manage schedules, payroll, leaves, benefits, and other factors that play into the people capital of an organization.
During the COVID-19 pandemic, graduates with a hospitality degree were some of the most badly hit as tourism came to a halt. But as the industry innovated, many businesses in the field started to adapt technology to curb the economic effects towards businesses in hospitality like hotels and resorts. In these cases, tools like work scheduling automation helped lower manpower costs and kept operations lean.
Call centers, coffee shops, restaurants, and other companies in various industries that schedule shifts for staff also started to use this technology to help streamline operations, with many HR departments in these industries giving positive reports on the growing solution.
Work scheduling tools as Shifton enable managers to automate what once used to be tedious manual tasks. Team leads and HR professionals would spend a large chunk of their week planning shifts around leaves and requests from their staff. With tools that automate the work scheduling process, they can now save a lot of time and direct it to other parts of human resource operations such as employee wellness, coaching, and so on.
How can you implement work scheduling technology into their operations? It starts first with knowing these five things that will help in implementing scheduling and shift management digitization.
With work automation tools, managers can do more than just schedule shifts. They can also manage tasks and projects in the same system. By doing so, companies can achieve better time management by having one place to manage people and their deliverables. Setting up an effective shift management system that also allows supervisors to assign customers or tasks to employees during their shift can improve collaboration and productivity.
One scheduling automation software that does this well is Shifton, a tool created to help managers implement online work management processes to stay on top of operations. The software also allows one to add checklists to ensure better service.
One of the main aspects to an automatic employee scheduler is the artificial intelligence applications to the system. With 62% of businesses now planning to or already having started to use artificial intelligence in their operations, it’s likely that automatic schedulers will become a hit amongst HR professionals and managers in the future.
Setting up an automatic employee scheduling system requires understanding how the automations work. Thankfully, these systems can be easy to navigate and set up, requiring very little input from staff in charge of creating schedules. All you’ll need to do is input the staff members and the length of shifts and the system will create the schedule for you. Automated scheduling systems can also take leaves and time off into consideration, which will only require setting up a leave inputting system, and the tool will rearrange schedules accordingly.
44% of talent managers now turn to cloud-based solutions to manage their workforce. Most schedule and shift management software come with a cloud-based tracker that allows staff to log in and out from anywhere, allowing for work from home setups when necessary. As the world eases to the post-COVID-19 world, it’s likely that these tools will come in handy for teams who will choose to continue virtual setups for departments that can go online, such as customer service and tech support.
For those organizations that might require a hybrid or face-to-face setup, these systems can also be used as a convenient replacement for bundy clocks. To avoid discrepancies in clock-ins, most of these systems also support GPS or network locks to only allow staff to log in in-store or on-location.
An automated scheduling system should also come with a data analytics dashboard that can provide managers with various reports on attendance, hours clocked in, tardiness reports, tasks accomplished per shift, and so on to create staff assessments and diagnose shift scheduling problems.
Data will be an integral part of better HR systems in the future. These digital solutions can be a great way to collect information while running day-to-day operations.
Another big time-saver that online scheduling and shift management tools provide are salary calculating dashboards that inform HR and Finance of salaries due to employees based on the hours they work per work cut-off.
Setting up an automated employee scheduling software will mostly only require the hourly rate of staff and payroll cut off dates, and the system will proceed to generate payroll reports with nothing more than the click of a button.
As the world moves into an age ruled by digitization, it’s likely that HR departments and operations will only see more tools that will help automate manual processes. Adopting these technologies will help you stay relevant in these fast-changing times.