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Blog
Blog
Boost Call Centre Output: New Ways to Enhance Team Efficiency
Most call centre managers use standard methods to motivate employees and achieve their goals (for example, bonuses, allowances, and benefits)....
Daria Olieshko
26 Jul 2022
Best cloud-based services for call centres in 2021-2022
When choosing call centre software, you can improve your customer service by leveraging cloud-based software. We bring to your attention...
Daria Olieshko
26 Jul 2022
Telemarketing and call centre reporting
Forecasts and reports obtained using the Shifton cloud service allow additional optimisation of the call centre with an unlimited number...
Daria Olieshko
26 Jul 2022
Why Shifton is the best tool for call centres
When choosing a call centre programme, it is important to consider 7 factors that guarantee business profitability. Today you will...
Daria Olieshko
26 Jul 2022
Best Project Management Tools 2021
One of the most important responsibilities of the head of any company is to develop the company's brand, boost productivity,...
Daria Olieshko
26 Jul 2022
Top Scheduling App Choice for 2021-2022
We know that the Shifton online app is an outstanding alternative to all popular counterparts. Let's compare Shifton's features with...
Daria Olieshko
26 Jul 2022
16 Steps to Efficient Employee Scheduling and Increased Staff Satisfaction
Digital tools continue to change the way companies manage talent as more solutions become available to assist HR professionals and...
Daria Olieshko
26 Jul 2022
What makes Shifton online service unique
Shifton is a cutting-edge online tool for planning employees' work in a company. Shifton offers access to a wide range...
Daria Olieshko
26 Jul 2022
How Shifton can improve bank operations
On the advantages of the Shifton online app for a bank's work.
Daria Olieshko
26 Jul 2022
How Shifton is beneficial for restaurant operations
On the benefits of the Shifton online app for restaurant work.
Daria Olieshko
26 Jul 2022
How Shifton helps optimise call centre operations
What are the advantages of using the Shifton online service in the workflow of a call centre.
Daria Olieshko
26 Jul 2022
A customer interview. DialogMarket Call Centre
An interview with one of our customers, Alyona Peshekhonova, the executive manager of DialogMarket call centre, who's been using Shifton...
Daria Olieshko
26 Jul 2022
A customer interview. Coffee Molly Coffee Houses
An interview with one of our customers - the owner of a cafe chain, who has been using Shifton online...
Daria Olieshko
26 Jul 2022
Company owners can now dismiss employees
Shifton service developers have added a feature that allows the dismissal of company employees. This can be done on the...
Daria Olieshko
26 Jul 2022
Challenges related to creating shift work rosters
At first, it seems like there's nothing easier than creating an employee work roster. All you have to do is...
Daria Olieshko
26 Jul 2022
Workforce Demand Forecasting for South African Businesses
We often encounter the idea of planning in our daily lives. Annually, we meticulously and thoroughly plan our holidays; we...
Daria Olieshko
26 Jul 2022
Main leadership skills for top managers. Continuation
In the previous part of this article, we discussed only a portion of leadership skills any good top manager should...
Daria Olieshko
26 Jul 2022
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