How Shifton is useful for restaurant operations

How can Shifton optimise restaurant operations

Competent organisation of workflow is crucial for the successful running of a restaurant. The lack of effective schedules for workers can easily lower the level of customer service and increase the risk of staff turnover. This article suggests how the Shifton app can help restaurant owners improve the efficiency of their staff.

How to improve the productivity of restaurant employees?

To always be aware of what is happening in the restaurant, set your work schedules with the Shifton online app. Thanks to its user-friendly structure, this app can be implemented for tracking working hours in many hospitality establishments. Restaurant managers have instant access to all the information regarding schedules, employee shifts, and more since the data is stored in one place. Modules available in the Shifton app are specially developed for restaurants and allow smart distribution of shifts between employees, taking into account overtime hours. These options significantly save time spent on scheduling and numerous revisions, which directly affects staff productivity. Moreover, Shifton provides all employees with the option to propose schedule changes and be notified of all updates in working schedules. For example, if there is a need to replace a sick or absent employee, their colleagues get a corresponding notification on an open shift and can quickly take it over. If necessary, the request for confirmation of the shift swap is sent to the manager or shift supervisor, providing full control of all operations with the schedule.

Shifton is the optimal online app for increasing employee motivation

When creating a schedule for a restaurant, it is essential to consider the workload on public holidays and other peak visitor dates. The Shifton online app allows you to create schedules with the most optimal staff rotation for the busiest shifts (for example, on Friday evenings or public holidays). Accordingly, each employee will have the opportunity to earn additional income from time to time. Such an approach to scheduling allows you to achieve two goals: keep experienced workers focused and give newcomers a chance to prove themselves. For effective restaurant management, you can use other methods of employee motivation. For example, the Shifton “Bonuses and Penalties” module displays the relevant information to restaurant managers, and employees can check the amount of their earnings for the current month in their accounts. This awareness allows the restaurant employees to effectively control their income.

Summing up

The Shifton online app provides restaurant management with a complete picture of shift scheduling. Shifton allows managers to reduce the time spent on creating effective work schedules and focus on other aspects of running a restaurant business. The Shifton module “Pay rate reports” helps to correctly calculate the salary of employees and keep track of overtime hours. The “Bonuses and Fines” module records all rewards and fines. The “Attendance” module displays the real-time when employees start and end their shifts and breaks and summarises this information for statistics. Moreover, Shifton developers are always attentive to customer requests and ready to customise the app's capabilities to suit the needs of your business. * All original photographs courtesy of DialogMarket call centre. The review of Shifton by Coffee Molly founder Irina Uskova can be found here.