Shifton vs. Deputy: Comparison Overview

Shifton vs. Deputy: Comparison Overview
Written by
Daria Olieshko
Published on
15 Nov 2023
Read time
10 - 12 min read
Shifton vs. Deputy is a growingly popular comparison amongst business owners seeking a strong solution beyond basic route optimisation. Both platforms promise seamless workforce oversight, flexible scheduling, and enhanced operational efficiency. Choosing the right tool can substantially improve your bottom line and employee satisfaction.
More articles comparing different services are available in our section.

What is Shifton

Shifton logo Shifton is a comprehensive workforce management tool tailored mainly for businesses in the service, retail, and hospitality sectors. Its primary aim is to simplify employee scheduling, enhance time tracking, and improve team communication. With Shifton, managers can effortlessly create and manage work schedules, accommodating employee availability and preferences to encourage a positive work environment. The platform allows employees to clock in and out using a user-friendly mobile app, ensuring accurate time tracking and reducing administrative overheads. Additionally, Shifton features built-in communication tools that facilitate interaction among team members, allowing for efficient updates and collaboration. Furthermore, Shifton provides reporting capabilities that offer insights into attendance, labour costs, and workforce productivity, enabling managers to make data-driven decisions. While it can integrate with various HR and payroll systems, Shifton is particularly favoured by small and medium-sized businesses looking for an intuitive and affordable solution to streamline their workforce management processes.

What is Deputy

Deputy is workforce management software designed to streamline everyday operations for managers and employees alike. Primarily known as a scheduling app for teams, Deputy includes features like automated shift assignments, timesheet tracking, and notification systems for real-time shift changes. With Deputy, companies can manage shift coverage planning, handle break compliance, and maintain labour cost control. Deputy's versatility extends to industries like retail, hospitality, healthcare, and beyond. It offers cloud-based capabilities, meaning data syncing and staff roster management can be done on the fly. This employee management platform helps business owners better allocate human resources, adjust shifts based on demand, and reduce administrative tasks, ultimately allowing them to focus on strategic initiatives.

Shifton vs. Deputy: Key Features

When it comes to Shifton vs. Deputy, both are strong solutions offering a wide array of scheduling and HR management solution functionalities. However, each platform comes with its unique highlights that cater to specific business needs.
  1. Scheduling and Rostering
    • Shifton excels at automating the scheduling process, helping teams quickly build weekly, monthly, or custom rosters.
    • Deputy allows managers to create staff rosters in minutes and push real-time updates to employees.
  2. Time Tracking and Attendance
    • Shifton's clock-in/clock-out system integrates seamlessly with attendance records for an accurate view of employee hours.
    • Deputy offers a similar feature, ensuring labour compliance and logging time entries directly into timesheets for payroll.
  3. Mobile Accessibility
    • Shifton's mobile app allows employees to start and end shifts, swap shifts, and submit requests for days off, holidays, or sick leave.
    • Deputy's mobile app also supports location-based clocking and sends notifications.
  4. Workforce Management
    • Shifton offers deep insights into labour costs and productivity, enabling data-driven decision-making.
    • Deputy provides interactive dashboards for quick scheduling changes and real-time labour analytics.
By focusing on these features, businesses can decide which solution best aligns with their shift management system needs and strategic objectives. The choice between Shifton vs. Deputy will depend on specific operational nuances.

Shifton vs. Deputy: Similarities

Despite the broad range of functionalities that Shifton vs. Deputy offer, they share some common ground in several areas:
  1. Cloud-Based Scheduling Tools Both solutions utilise cloud-based scheduling tools to keep data accessible and up to date.
  2. Mobile-Focused Approach Both Shifton and Deputy have dedicated mobile apps that allow managers to edit schedules and employees to view or swap shifts while on the go.
  3. Notifications and Alerts Both platforms send real-time alerts to employees for shift changes, time-off approvals, and shift coverage planning.
  4. Integration with Payroll and Other Systems Both solutions integrate with popular payroll, point-of-sale, and HR platforms, ensuring seamless data flow.
  5. Ease of Onboarding Shifton and Deputy are relatively easy to set up, with user-friendly interfaces guiding you through the basics of staff scheduling system implementation.
These similarities highlight that whether you choose Shifton or Deputy, you'll be getting a versatile employee management platform that simplifies daily operations. However, to effectively compare Shifton and Deputy, one must also examine their differences closely.

Shifton vs. Deputy: Differences

While Shifton vs. Deputy share a common foundation, some critical differences assist potential users in making an informed decision:
  1. Personalisation
    • Shifton: Offers adaptable scheduling templates and advanced permission settings. You can set notifications, shift rules, and user roles according to your organisational structure.
    • Deputy: While it also supports custom settings, it tends to offer preset configurations that may suit smaller businesses looking for plug-and-play features.
  2. User Interface
    • Shifton: Focuses on a streamlined design with more direct navigation for shift planning. Users often praise its simplicity when creating a shift planning platform.
    • Deputy: Provides a visually appealing dashboard, which might be more engaging but can pose a slight learning curve for new users.
  3. Industry Focus
    • Shifton: Supports diverse industries like restaurants, healthcare, retail, and even call centres that need multi-location shift scheduling solutions.
    • Deputy: Widely used in hospitality and retail but has gained traction in healthcare and corporate offices too.
  4. Scalability
    • Shifton: Adapts to smaller teams and large enterprises, making it suitable as scheduling software for small businesses and larger companies alike.
    • Deputy: Equally scalable but often preferred by mid-sized businesses looking to standardise scheduling across multiple sites.
Understanding these differences can help clarify which system better aligns with your operational priorities when deciding on Shifton vs. Deputy.

Shifton vs. Deputy: Pros and Cons

When evaluating Shifton vs. Deputy, every business should consider the pros and cons in relation to their specific circumstances.
Platform Pros Cons
Shifton
  1. Intuitive Interface: User-friendly design for faster onboarding.
  2. Robust Customisation: Offers custom templates, shift rules, and user-role configurations.
  3. Scalable for Various Teams: Suitable for both small businesses and large enterprises.
  4. Comprehensive Time Tracking: Built-in tools to track employee hours and attendance.
  5. Real-Time Shift Changes: Automated notifications and quick reassignments.
  1. Integration Setup: Some external integrations may require additional configuration.
  2. Advanced Reporting: Deeper analytics might present a learning curve for certain users.
Deputy
  1. Wide Third-Party Integrations: Seamless connection to popular payroll, POS, and HR systems.
  2. Quick Scheduling Wizard: Rapidly builds rosters, reducing admin time.
  3. Established Community: Well-known brand with robust support resources.
  4. Real-Time Updates: Offers immediate alerts for shift swaps and coverage gaps.
  1. Potential Cost Increase: Premium features (e.g., advanced forecasting) can increase monthly costs.
  2. Dashboard Complexity: The main interface, while feature-rich, can feel overwhelming for smaller teams or users new to shift management systems.
These factors encapsulate why organisations continuously evaluate Shifton vs. Deputy to find the best match.

Shifton vs. Deputy: Pricing

When you view Shifton vs. Deputy through the lens of cost, you'll find both platforms offer tiered packages to suit different budget ranges.
  • Shifton: Usually offers monthly plans based on the number of users. The tiers might include added benefits like support, advanced analytics, or specialised features for larger organisations.
  • Deputy: Also provides per-user/per-month pricing. However, certain advanced features, such as comprehensive forecasting or specialised compliance features, may come at an additional cost.
To optimise your spending, identify the core features you actually need from either Shifton or Deputy before committing to a particular tier. Both are considered top-tier workforce management software solutions, so try their free trials or demos if available. This strategy ensures a good ROI when choosing Shifton vs. Deputy.

Shifton vs. Deputy: Comparison Table

The following table distils the major points between Shifton vs. Deputy into an easily digestible format:
Criteria Shifton Deputy
Main Focus Flexible shift scheduling solutions Simplified scheduling with interactive dashboards
Customization High (templates, roles) Moderate (preset options)
Industry Suitability Broad: Retail, Healthcare, Restaurants, Logistics Broad but popular in Hospitality, Retail, Corporate
Integration Key HR, payroll systems Extensive third-party apps
Pricing Structure Per user, monthly tiers Per user, monthly tiers
Scalability Ideal for small & large enterprises Mid-sized and large businesses
Reporting & Analytics Detailed; advanced add-ons Comprehensive but tier-dependent
Use this snapshot to quickly compare Shifton and Deputy in terms of your business-specific needs and constraints.

5 Recommendations For Choosing Between Shifton vs. Deputy

Selecting between Shifton vs. Deputy can be simplified by following these five recommendations:
  1. Assess Your Industry Needs Different sectors have unique scheduling demands. Determine which solution addresses your industry's key challenges — like compliance or multi-location management.
  2. Evaluate Budget Constraints Identify your monthly or annual budget and choose the plan that covers all essential features without inflating costs.
  3. Test Integrations Whether you rely on payroll software or point-of-sale systems, ensure the platform you pick has smooth integration pathways.
  4. Examine the Learning Curve Consider onboarding time. The easier the platform is to adopt, the faster your team can start using it effectively.
  5. Check Scalability If you expect rapid growth, pick a platform that can adapt to new staff, more shifts, and possibly more locations.

Ten Questions You Must Ask When Choosing Between Shifton vs. Deputy

  1. Which platform better aligns with my specific industry requirements?
  2. How many staff will be using the system, and does the pricing model suit?
  3. Are the available integrations sufficient for my current and future workflow?
  4. Which platform offers quicker onboarding for managers and staff?
  5. Do I need advanced analytics or reporting abilities?
  6. How does each platform manage shift swaps and approvals?
  7. Are there any hidden costs or add-ons for features I consider essential?
  8. Which platform has a more intuitive mobile app for my staff?
  9. What level of customer support is provided, and at what cost?
  10. Do both solutions support expansions in other regions or locations?
By answering these questions, you'll be better equipped to decide on Shifton vs. Deputy.

Shifton vs. Deputy: Use Cases

Shifton vs. Deputy both have successful use cases across the United States, showcasing their adaptability in real-world scenarios.

Shifton Use Cases

  1. Restaurant Chain in California A multi-location restaurant needed advanced scheduling to handle rotating shifts, part-time staff, and seasonal demands. Shifton streamlined the process by automating daily rosters, allowing managers to quickly adapt to last-minute absences.
  2. Healthcare Clinic in New York With a constant flow of patient appointments and regulatory compliance requirements, the clinic adopted Shifton for real-time shift changes and immediate notifications to on-call staff. This led to improved patient care and reduced overtime costs.
  3. Retail Startup in Texas A fast-growing retail store leveraged Shifton's online workforce management tools to unify scheduling across multiple outlets. The platform's robust analytics helped identify peak times, ensuring optimal shift coverage and minimal labour waste.
  4. Call Centre Automation in Ukraine Shifton streamlines call centre operations by automating agent scheduling, tracking real-time performance, and providing predictive analytics. With optimised shift coverage and instant reporting, managers can adapt to call surges quickly, ensuring excellent customer support and balanced workloads.

Deputy Use Cases

  1. Hospitality Group in Florida Deputy's scheduling wizard helped the group manage multiple hotels, restaurants, and event venues. The staff roster management feature allowed managers to forecast demands based on historical data.
  2. Corporate Office in Illinois A mid-sized software firm deployed Deputy for flexible scheduling. The platform's timesheet integration simplified payroll processing, enabling better workforce management software synergy with their existing systems.
  3. Nonprofit Organisation in Washington Relying heavily on part-time volunteers, this nonprofit benefited from Deputy's shift swap features and employee time tracking solutions. Automated notifications helped cut administrative overhead while increasing volunteer satisfaction.
These real-world examples reflect how Shifton vs. Deputy adapt to unique industry requirements.

Final Thoughts on Shifton vs. Deputy: Which Is Best For Business

In the end, deciding between Shifton vs. Deputy comes down to balancing features, cost, and user experience. Shifton may excel in offering customisable settings and in-depth reporting, while Deputy shines with its extensive integrations and established market presence. Both platforms rank highly as employee scheduling software and function well as a staff scheduling system. Consider your company's size, industry constraints, and growth trajectory to determine the perfect fit.
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Daria Olieshko

A personal blog created for those who are looking for proven practices.